HomeTerms of Service
These Terms of Service (“Terms”) govern access to and use of SoftezzStudio, including its website and related features (“Service”). The Service is operated by SoftezzTech, a sole proprietorship in India (“SoftezzTech”, “we”, “us” or “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
SoftezzStudio is designed to help users organise social media workflows, including connecting eligible accounts, preparing and scheduling content, publishing posts or media, viewing available analytics, managing supported comments or messages, and coordinating multiple client or brand accounts. Features may be added, changed or unavailable depending on development status, platform access, account eligibility and third-party API limitations.
2. Eligibility and accounts
You must be legally capable of entering into these Terms. You agree to provide accurate information, keep your login credentials secure and notify us if you suspect unauthorised access. If you use the Service for a business, client or organisation, you represent that you have authority to act for it.
3. Connecting social accounts and client accounts
You may connect only social accounts that you own or are authorised to manage. You are responsible for obtaining and maintaining the necessary permissions from clients, Page owners, account holders and team members. You must not use another person’s account or grant yourself access without authority. You may disconnect a connected account where the relevant controls are available; you may also revoke access through the social platform.
4. Third-party platform rules
Use of YouTube, Google, Facebook, Instagram, LinkedIn, X or any other connected service remains subject to that provider’s terms, developer policies, API rules, rate limits, eligibility rules and technical availability. You must comply with those rules. A platform may change, restrict, suspend or discontinue its API or features, which may affect the Service. SoftezzTech does not control third-party platforms and is not responsible for their independent acts or outages.
5. Your content and instructions
You retain responsibility for content and materials you submit, including text, images, videos, music, captions, comments and messages. You represent that you have the rights, licences, consents and authority needed to upload, schedule, transmit and publish that material. You are responsible for reviewing content, destinations, account selection, timing and publishing instructions before they are executed.
6. Publishing and scheduling
Scheduled publishing depends on platform availability, valid permissions, account status, API limits, media specifications and other conditions outside our control. We do not guarantee that a post will publish at an exact time or be accepted by a third-party platform. You should monitor important posts and maintain your own copies of content.
7. Acceptable use
You must not use the Service to violate laws or third-party rights; distribute unlawful, deceptive, abusive or harmful material; spam or manipulate engagement; bypass platform limits; collect information without authority; interfere with the Service; reverse engineer or attack systems except where law permits; or use automation in a way prohibited by a connected platform.
8. Fees, trials and cancellation
Any applicable plan, price, trial, payment, renewal, cancellation or refund terms will be presented at the point they are offered. If no paid plan or payment terms have been presented to you, no price or subscription commitment is created by this page alone. You remain responsible for charges imposed directly by third-party platforms or providers.
9. Availability and changes
We aim to operate and improve the Service but do not promise uninterrupted or error-free availability. We may modify, suspend or discontinue features for maintenance, security, legal compliance, platform changes or business reasons. Where reasonably practicable, we will provide notice of material changes.
10. Suspension and termination
We may restrict or suspend access where reasonably necessary to protect the Service or users, address suspected misuse, comply with law, respond to a platform requirement or enforce these Terms. You may stop using the Service and request account/data deletion using the Data Deletion instructions. Certain records may be retained where legally required or reasonably necessary for legitimate security, dispute-resolution or accounting purposes.
11. Intellectual property
The Service, its software, design, branding and materials are owned by or licensed to SoftezzTech, except for user content and third-party materials. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose while you comply with these Terms. No ownership is transferred to you.
12. Disclaimers and limitation
To the extent permitted by applicable law, the Service is provided on an “as available” basis. We do not warrant that it will meet every requirement, that third-party platforms will accept every action, or that analytics will be complete or uninterrupted. Nothing in these Terms excludes a right or liability that cannot lawfully be excluded. To the extent permitted by law, SoftezzTech will not be liable for indirect, incidental, special or consequential loss arising from use of the Service or third-party platform changes. Any other limitation of liability will apply only to the extent permitted by applicable law.
13. Indemnity
To the extent permitted by law, you are responsible for claims arising from your content, your misuse of the Service, your breach of these Terms or your lack of authority to manage a connected account, except to the extent caused by our own unlawful conduct.
14. Governing law
These Terms are governed by the laws of India, subject to mandatory consumer and other protections that apply to you. Courts with appropriate jurisdiction in India will hear disputes, subject to applicable law.
15. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use after an update takes effect indicates acceptance to the extent permitted by law.
16. Contact
SoftezzTech — SoftezzStudio
Email: hello@softezztech.com
Business location: H.No 568, Bramhpuri Colony , Hardoi Dehat, Hardoi (241001)